We tested both platforms for 90 days across a real field service operation. Here's the unfiltered truth about which one belongs in your business.
| Feature | Jobber | ServiceTitan |
|---|---|---|
| Starting Price | $49/mo | $398/mo |
| Free Trial | ✓ 14 days | ✗ Demo only |
| Setup Time | 1–2 days | 2–4 weeks |
| Drag-and-Drop Scheduling | ✓ | ✓ |
| Mobile App Quality | Excellent | Good |
| Client Portal | ✓ All plans | ✓ Higher tiers |
| Online Booking | ✓ | ✓ |
| Flat-Rate Pricing Catalog | ✗ | ✓ |
| Payroll Integration | ✗ Third-party | ✓ Built-in |
| GPS Fleet Tracking | Basic | Advanced |
| Reporting Depth | Good | Enterprise |
| QuickBooks Sync | ✓ | ✓ |
| Marketing Automation | Basic | Advanced |
| Customer Support | Chat + Email | Dedicated CSM |
| Best For | 1–50 crews | 50+ crews |
Clean, 90-second dispatching. Color-coded crew view.
More powerful but steeper learning curve.
Fast invoicing, clean client portal, auto-reminders.
More detailed for complex jobs and service agreements.
Outstanding mobile experience for field crews.
Feature-rich but heavier app — requires more training.
Good reporting for the price point.
Enterprise-grade BI built for data-driven operators.